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Assignment Detail


Interim Business Analyst


Location: South East - Oxfordshire

Type: Interim

Job Ref: SW1242

Closing Date: 12/03/2020

Job Description

Interim Business Analyst

6 Months

We require an Interim Business Analyst to perform business process analysis across a wide variety of public services.  Requiring the ability to liaise with and understand many different professions, to analyse, develop and map processes and support their implementation. You will be a skilled communicator and be in possession of strong problem-solving abilities. Your day to day responsibility will be working across a large change programme and will include;

  • You will analyse, map and implement end-to-end business processes, perform activity and volumetric analysis to feed into compelling business cases for change.

  • Co-ordinate customer journey mapping across diverse and complex county council processes, in order to improve the customer experience and make best use of resources, assess the viability of organisational design based on operational fit and financial constraints.

  • Articulate and document a compelling business case for organisational change, complete with financial and non-financial benefits, fully support project and programme management activities such as planning, monitoring and control and stakeholder and communications management.

You will have:

  • Degree or equivalent plus LEAN/Six Sigma Black Belt qualification

  • Knowledge of / experience of applying relevant ISO standards

  • PRINCE2 Practitioner qualification

  • Business Process Improvement experience using industry standard techniques

  • Business analysis of end-to-end customer journeys through separate front and back office environments

  • Experience and evidence of identifying and delivering significant process efficiencies

  • Analysis and documentation of processes and training materials to support service improvements

  • Has successfully delivered change initiatives that affected a range of stakeholders

  • Experience of working in a project environment

  • Experience of process improvements and resulting efficiencies in a local government setting

If you are available and have the necessary skills and experience, please send a CV to enquiries@macallaminterim.com quoting reference SW1242.

Benefits

Day rate on application

Macallam Interim Resourcing
Head Office
55 Grove Road
Harrogate
North Yorkshire
HG1 5EP

+44 (0)1423 900804

E: enquiries@macallaminterim.com

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